Privacy Policy

At Treasure Hunt, we deeply value the trust and partnership you place in us, and we are committed to safeguarding your privacy. This Privacy Policy outlines how www.treasurehunt.in (referred to as the “Site” or “we”) collects, utilizes, and shares your Personal Information when you visit our website or make purchases through it. We adhere to the highest standards for secure transactions and the privacy of customer information.

This Privacy Policy is applicable to the Site and all products and services offered therein. We encourage you to take a moment to understand our privacy practices. By accessing and using our website – www.treasurehunt.in, you expressly consent to the usage and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree with these terms, we kindly request that you refrain from using or accessing our website.

We urge you to carefully review the following statement to gain insight into how we gather and disseminate information.

Note: Our privacy policy may be subject to periodic updates without prior notice. To stay informed about any changes, we advise you to periodically review this policy.

This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Collection of Personally Identifiable Information and Other Information

When you visit our Site, we collect specific information about your device, interactions with the Site, and details necessary for processing your purchases. Additionally, if you reach out to us for customer support, we may gather additional information. In this Privacy Policy, any information pertaining to an identifiable individual (including the details mentioned below) is referred to as “Personal Information.”

We may also collect non-personally identifiable information about Users whenever they visit our website – www.treasurehunt.in. This may include browser names, computer types, operating systems, Internet Protocol (IP) addresses, locations, and similar data.

Our primary objective in collecting this information is to provide you with a safe, efficient, smooth, and personalized experience. This enables us to offer services and features that best suit your requirements and tailor our Website to enhance your experience. Importantly, this information gathering allows us to collect personal information that we deem necessary to fulfil this purpose.

In general, you can navigate our Website without disclosing your identity or personal information. However, once you provide us with your personal information, you are no longer anonymous to us. We strive to clearly indicate which fields are mandatory and which are optional. You always have the choice to refrain from providing information by opting out of specific services or features on the Website. We may automatically track certain information about your behaviour on our Website, which helps us conduct internal research on user demographics, interests, and behaviour to better understand, protect, and serve our users. This aggregated information includes the URL you visited before accessing our Website, the URL you visit next, your computer’s browser information, and your IP address.

To enhance our website’s functionality, we utilize data collection tools such as “cookies” on certain pages. These cookies aid in analysing webpage flow, measuring promotional effectiveness, and establishing trust and security. Cookies are small files stored on your hard drive that assist us in delivering our services. Certain features are accessible only through the use of cookies.

Cookies also enable us to reduce the frequency of password entries during a session and provide information tailored to your interests. Most cookies are “session cookies” and are automatically deleted from your hard drive at the end of your session. You can decline our cookies if your browser permits, although this may restrict access to certain features on the Website and require more frequent password re-entry during a session.

Moreover, you may encounter “cookies” or similar tools on specific Website pages placed by third parties. We do not govern the use of cookies by third parties.

When you make purchases on our Website, we collect information about your purchasing behaviour. In addition, if you engage in transactions with us, we gather additional details such as billing addresses, credit/debit card numbers, expiration dates, or other payment instrument data, as well as tracking information from checks or money orders.

If you choose to post messages on our message boards, chat rooms, or other communication channels, or provide feedback, we collect the information you provide to us. We retain this information as necessary to address disputes, offer customer support, and resolve issues in accordance with applicable laws.

Furthermore, if you send us personal correspondence, such as emails or letters, or if other users or third parties provide us with information regarding your activities or postings on the Website, we may collect such information and maintain it in a file specific to you.

When you register for a free account with us, we collect personally identifiable information such as email addresses, names, phone numbers, credit/debit card details, etc. Although certain sections of our Website can be browsed without registration, certain activities (such as placing orders) necessitate registration. We may utilize your contact information to send you offers based on your prior orders and interests.

2. Use of Demographic/Profile Data/Your Information

We utilize personal information to fulfil the services you request. If we use your personal information for marketing purposes, we will provide you with the option to opt out. We utilize your personal information to settle disputes, address issues, ensure a safe service, collect payments, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, tailor your experience, identify and protect against errors, fraud, and other unlawful activities, enforce our terms and conditions, and for any other purposes specified at the time of collection.

In our continuous efforts to improve our product and service offerings, we collect and analyse demographic and profile data regarding our users’ activities on our Website.

We utilize your IP address to diagnose server problems and administer our Website. Additionally, we may employ your IP address to identify you and collect broad demographic information.

Periodically, we may request you to complete optional online surveys. These surveys may request contact and demographic information (such as zip codes, ages, or income levels). We use this data to tailor your experience on our Website, providing you with content that matches your interests and preferences.

3. Sharing of Personal Information

We may share personal information with our affiliated corporate entities and partners. Unless you explicitly opt out, these entities and partners may engage in marketing activities as a result of such sharing.

We may disclose personal information to third parties as required to provide you access to our services, comply with legal obligations, enforce our User Agreement, facilitate marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. Without your explicit consent, we do not share your personal information with third parties for their marketing and advertising purposes.

We may disclose personal information if mandated by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. Additionally, we may disclose personal information to law enforcement agencies, third-party rights holders, or others if such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims of third-party rights violations, or protect the rights, property, or personal safety of our users or the general public.

Should we (or our assets) plan to merge with or be acquired by another business entity, or undergo reorganization, amalgamation, or restructuring, we and our affiliates may share/sell some or all of your personal information with that business entity. In such instances, the other business entity (or the new combined entity) will be required to adhere to this privacy policy regarding your personal information

4. Links to Other Sites:

Our website may contain links to other websites that may collect personally identifiable information about you. Treasure Hunt is not responsible for the privacy practices or the content of those linked websites.

5. Security Precautions:

Our website implements stringent security measures to protect against loss, misuse, and alteration of the information under our control. Whenever you access or modify your account information, we utilize a secure server. Once your information is in our possession, we adhere to strict security guidelines to safeguard it against unauthorized access.

6. Choice/Opt-Out:

We offer all users the option to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners and from us in general, after creating an account. If you wish to remove your contact information from all Treasure Hunt lists and newsletters, please click on the “unsubscribe” link in the email you receive.

7. Advertisements on Treasure Hunt.in:

Third-party advertising companies may serve ads when you visit our website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.

8. Your Consent:

By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy. Any changes to our privacy policy will be posted on this page.

9. Minors:

The Site is not intended for individuals under the age of 18 years. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

10. Third-Party Analytics:

We may use service providers, such as Google Analytics, to collect information about your online activities across this and other sites for non-advertising purposes. To learn more about how Google Analytics collects and processes data, you may visit http://www.google.com/intl/en/policies/privacy/partners/.

11. Confidentiality:

Information designated confidential shall not be disclosed without our prior written consent. We will not sell, share, or rent your personal information to any third party.

12. Security:

We employ various security techniques to protect data against loss and unauthorized access. However, you agree that any security breaches beyond our control are at your sole risk.

13. Force Majeure:

Treasure Hunt shall not be responsible for any loss, damage, or misuse of your personal data attributable to a Force Majeure Event.

14. Miscellaneous:

Please be aware that our website contains links to other sites, and we are not responsible for their privacy practices. Our site also offers public forums and customer testimonials, which may contain personally identifiable information. Additionally, we use standard and authorized payment services for fraud prevention, and all disputes are handled by New Delhi courts.

15. Fraud Prevention

We utilize standard and authorized payment services, and our fraud prevention policies are in line with industry standards. Any disputes will be addressed by the courts in New Delhi.

16. Grievance Officer:

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Chander Chopra

Asian Handicrafts Pvt. Ltd.

310, Udyog Vihar Phase 2 Gurgaon -122016

Haryana

Phone: +91 9971099877

Email: info@treasurehunt.in

Time: Mon – Sat (10:00 – 18:00)

Contact

 

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at : info@treasurehunt.in